News in brief

American Express is deploying AI to overhaul its customer service model, replacing traditional surveys with real-time sentiment analysis across every...

Chargeflow is sharpening its marketing-first strategy to drive enterprise growth amid a surge in chargeback fraud that’s costing merchants billions....

Bank of America will help support small businesses and expand youth access to sports across Greater Philadelphia through a new...

Day 2 of this year's Money 20/20 USA begins on Monday (27 October) with a keynote interview featuring Gunjan Kedia,...

FIS, one of the largest fintechs in the world, has lifted the lid on how its personalisation and global engagement...

Day one of Money20/20 USA is off and running and marketers have flocked to the Sunday opening of this year's...

Mastercard has strengthened its commitment to delivering ‘Priceless Experiences’ with the renewal of its partnership with Major League Baseball (MLB)....

Scottish Widows has unveiled a campaign to promote its workplace pension app and encourage members to actively engage with their...

Name: Georgina Peters-Venzano Job title & company: Chief Marketing Officer, Beazley Finalist: (Re)Insurance Marketer of the Year (Georgina), Financial Promoter of...

Gallagher has deepened its commitment to supporting rugby at every level with a three-year partnership as the official insurance partner...